Privacy Policy
At Hamo Wear, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase in-store or online. Please read this privacy policy carefully. If you do not agree with the terms of this policy, please do not access the website or use our services.
1. Information We Collect
a. Personal Information
When you visit our website, make a purchase, or interact with us, we may collect the following types of personal information:
- Name
- Email Address
- Phone Number
- Shipping and Billing Address
- Payment Information (e.g., credit card details)
- Order History
- Preferences (such as size, style, and other preferences)
- Account Information (for registered users)
b. Non-Personal Information
We also collect non-personal information through cookies, such as:
- Browser type and version
- Device type (desktop, mobile, tablet)
- Operating system
- IP address
- Pages visited on our website
- Date and time of visit
2. How We Use Your Information
We may use the information we collect for a variety of purposes, including:
- Processing and managing orders: To fulfill your orders and manage payments, shipping, and returns.
- Customer support: To respond to your inquiries, process refunds, and handle complaints.
- Marketing and promotions: To send you promotional emails, newsletters, or offers that may be of interest to you (with your consent).
- Website improvements: To analyze user behavior and preferences to improve our website, products, and services.
- Personalization: To provide personalized content and recommendations based on your past purchases and browsing behavior.
- Compliance: To comply with legal obligations, including fraud prevention and fulfilling tax, audit, or other regulatory requirements.
3. Sharing Your Information
We may share your information with:
- Service Providers: Third-party companies that provide services on our behalf, such as payment processors, shipping companies, marketing agencies, and customer service providers.
- Business Partners: In the event of a merger, sale, or acquisition, your information may be transferred as part of that transaction.
- Legal Compliance: If required by law, we may disclose your information to governmental authorities or in response to a court order or legal process.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve your browsing experience
- Track website usage and performance
- Enable features like personalized recommendations and targeted ads
You may adjust your browser settings to reject cookies, but this may limit certain features of our website.
5. Security of Your Information
We use various security measures, including encryption and authentication tools, to help protect your personal information from unauthorized access, use, or disclosure. However, please note that no system is completely secure, and we cannot guarantee the absolute security of your data.
6. Your Rights
You have the right to:
- Access and correct your personal information
- Opt-out of marketing communications
- Delete your account or request the deletion of your personal data (subject to legal obligations)
To exercise any of these rights, please contact us at [privacy@hamo-wear.com].
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
8. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting to the website. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at: